They simply have too many different models of phones. They spend too much time trying to think of what to cripple in which phone to differentiate from another.

They take 1 step forward and 2 steps back:

• E70 has about 20MB of free RAM (crippled by lack of RAM)
• E71 has about 70MB of free RAM (they seemed to have learnt a lesson)
• E72 has about 43MB of free RAM (WTF!!!???!!!)

• E61 has a nice range of characters that can be entered directly from keyboard
• E62 has an even bigger range (almost uses all the available keys)
• E63 drastically REDUCES the range of characters that can be directly entered from the keyboard (WTF, trying to reduce costs by skimping on paint !!!???!!!)