I did a quick Google search, not an in-depth one and I honestly cannot locate a phone number that would possibly jump you over some hurdles.

I keep landing here:

http://support.ovi.com/index.php?id=...ountrycode=USA

I seriously would suggest going through your card - AMEX is great for these kind of things - to secure an explanation.

But even after speaking with a couple of OVI users, they couldn't answer your question either. Sorry man. And ignore the flames. They'll invariably bring absolutely nothing to the table but an unsolicited point of view that doesn't help you out at all.

I hope it works out for you in the end man.