Well, that was a refreshingly good set of responses. I fully expected someone working for the organization being criticized to have run away screaming, but you didn't. That earns a lot of respect by itself.

Your responses were generally upbeat and acknowledged the problems instead of defending them (mostly, anyway). You acknowledged the criticism as take-aways instead of dismissing them, which earns the MOST respect from me in any organization.

Very well done, Niini. Thanks for visiting us, as you do! I hope you get promoted to high places. We certainly would prefer such people in those high places.