How can a critical bug be opened since April and Nokia (mmh 1 person actually) is still asking after 6 months
Did it happen while this, while that..?
Aren't they making extensive hardware stress test on THEIR side? Did they never reproduce the bug themselves?

Correct me if I'm wrong but I have the feeling they know the root cause but can't fix it. I am working in a hard/soft company with much less money but we tracked some very hard bugs down, have put logical analyzers, rechecked all vhdl codes, instrumented drivers,.. some bugs only appeared every 6 months, which seems not the case here. Our customers were legally threatening us.

This problem is giving really a bad image of these IT, I am scared about buying an external disk, which is a necessity... Until now I am very happy with the n800.