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Posts: 20 | Thanked: 53 times | Joined on Jul 2010 @ Finland
#233
Originally Posted by itsANDREW View Post
I think it's nice of you to stop by, but as of right now to me(no offense), you sound like nothing more than some PR rep that Nokia has sent to these boards in efforts to bring peace for whatever reason - whether it's to gain back a small portion of your customers or simply to just retain Nokia's image.

I know for a fact that I'm not the first disappointed customer you've heard, but I also know that I won't be the last. If all you can do is "pass/forward the message on to the correct team(s)", then that means you basically have no power whatsoever in changing our situations. Why bother intervening then? PR, simply PR. I'm not denying that it's not important because it certainly is, but we're already past that now - don't you think?

But this isn't to be confused with the fact that I know that no single person has the power to change our positions. I just wish it were someone here that is actually on the team or in charge of such, that could possibly influence the direction where this is all heading. Personally, I don't see that happening with someone from the Ovi Blog "forwarding" our comments and suggestions. Why? Because I know for a fact that we've been heard, but after all this time, I believe we're just being ignored.

&add:

I'll start believing when I start seeing REAL results. Not overpriced apps on the Ovi store, false promises, or being some 'ghost' that just lurks around giving the impression that "Nokia still listens!" but forgetting to add the part that "What goes in one ear, goes out the other".

Sugar coat your responses any way you want, but I know for a fact that you're not capable of changing any of this. All you can do is preserve Nokia's image because you're either employed or affiliated with them. In the real world where we live, at least where I live, I deal with reality and the way things really are - not the way it's presented to me by someone else.

-- My intention isn't to offend or make this personal, but all my words are towards the general direction of the Ovi team.
Hi, itsANDREW!

No offense taken I can assure you, though, that no one sent me here (I came here to take part in the discussion because I wanted to), nor am I just repeating PR phrases (I don't work @ PR). It was not my intention to come off as a "sugar-coater" (is that even a word?), I just simply wanted to clear out misconceptions, period. Also, perhaps I shouldn't have used the word 'lurk', because we here (meaning: not just me) do more than just follow discussions (here and on other forums); we use the information to change things, and this is a fact. Sometimes it takes a while, sometimes it doesn't; sometimes it's something big, sometimes it's a small (but crucial) fix.

I suppose all I can ask you & everyone to do is believe me when I say that we are (again, not just me, but team after team after team) working at improving our products constantly, and if you don't believe me, well... that's obviously within your rights as well. We will just have to show it then in a concrete way. And this is exactly what we're working towards. You have my word

-Niini