maemo.org - Talk - View Single Post - Nokia exec Niklas Savander welcomes your questions on Twitter

	danramos	2010-08-05 , 08:41
	Posts: 4,672 \| Thanked: 5,455 times \| Joined on Jul 2008 @ Springfield, MA, USA	#69

Originally Posted by Laughing Man

More specifically, why don't they just recognize it's a hardware problem and do what Microsoft does. Replace it, no questions asked. Heck they even use to send you a box free of charge for you to put the device in and even pay for shipping.

This is what I've been touting ever since I got my Droid. I was abused so much by Nokia during the years I've owned Nokia stuff, that it was like a breath of fresh air to deal with Verizon (who doesn't have the greatest record of satisfying customers, mind you) and Amazon (who realy DID treat me very, very well in exactly the way you describe!).

Nokia has been an incredible lesson to me of how a company or merchant should NEVER treat customers. If I ever run a business, I'm going to absolutely keep that experience close to heart and make sure my brand stays close to my customers' hearts.

Originally Posted by shadowjk

I think it said Flash 9.4 on the box.

I think it also said open-source, Maemo and a few other things that may or may not be relevant. From the sound of it, the N900 will be a much better Android phone than Maemo. Aw well.

Last edited by danramos; 2010-08-05 at 08:43.

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