I contacted Nokia customer service with a technical problem that is a software issue. My N900 stopped broadcasting the media player over the FM transmitter. Other applications would broadcast over the FM transmitter, so it is not a hardware problem. Anyhow, I contacted Nokia customer service back in April and received this automated reply on Friday April 2, 2010: Then I heard nothing from them. Nothing, that is, until Friday July 30, 2010. Here is the message: Great, I thought. Now I can get some help. I replied that my problem was still unresolved and I still would appreciate help. Here is the reply I got yesterday, August 5, 2010: What in the hell does that mean? "Please check if it is properly setup"? Absolutely useless. I was hoping that someone who actually knows something about Maemo would suggest something to try that does not involve reinstalling the operating system. Four months after my inquiry, I get a standard reply, with no actual information on how to "check if it is properly setup" or "reupdate the software." Nokia: you have just lost a customer.