Texrat interpreted well what I meant. Issues like flash, meego for n900, aren't generally well managed by the helpdesk clerks. A more competent and involved approach is needed, as well as possibly the complicity of selected insiders which is the peculiar thing we hope to ask through the Council to the Nokians, albeit in an often inconclusive way.
I didn't know though of QG's adviced urls for consumers support, and maybe they should be sticky on the forums.
Thanks Slender for reminding.