There have been a number of suggestions made in this thread of Nokia's various consumer and customer feedback mechanisms. I would suggest that they are the 'right' wall. Getting angry at the wrong people because the right people won't do what you want is destructive and wasteful. Perhaps the ire currently being directed at the Council for not doing what is not their brief would better be directed at: http://nokia.suggestionbox.com/ http://discussions.nokia.co.uk/ http://blogs.forum.nokia.com/ http://www.forum.nokia.com/ http://www.nokia.com/about-nokia/con...o-our-web-team I don't for one moment dispute that these places have wall-like listening skills. But they are, at least, appropriate places to be angry.