Unfortunately this thread is already starting to become a "let's-everybody-put-out-what-we-thing-is-wrong-with-nokia-again", with the usual points being thrown again (not really open source, crap support, ...).


I DO believe that Nokia is peeing on their customers. The entire Council does believe that too.

I at least DO feel ripped off for having paid for a device and then being excluded from the free Ovi navigation club, yet again giving me this feeling that the Maemo devices team is deep hidden down in a Nokia basement with noone in the surface floors giving a damn. There was a twitch of hope this was going to change when I saw the first N900 ads, but clearly, _clearly_, we're back in the dark ages.

Even as a council member, I am _seriously_ considering not buying the next device unless there are considerable changes, and I encourage you to do so if you don't feel happy with the way Nokia treats you as a customer.

Unfortunately, and much like when the N900 was release, it seems there might be changes. Stupid me will possibly give Nokia another chance .


On to another topic. The council page uses a slight different definition of "community". The way I at least understand it implies that every member gives something, then takes something. So yes, if you're not giving anything, you might feel excluded from it.

In fact, the council position itself is completely unpaid and doesn't have any compensation (at least that I know of ;P ).



So I believe that enlarging the council to take care of "customer issues" stuff will be problematic, mostly because as I customer, I _paid_ for the device and that should be enough for Nokia to listen to me. "Customers" believe that they've already given enough, and this is clearly reflected in the tone of their complaints. This is of course a good thing; forcing some unpaid fellow to take care of those rivers of pain isn't. The paid ones already have enough of it.