Talking about QA... one way to improve it is to "outsource" this to "free beta testers". (Some might say that we are all free beta testers... ) Lately more and more IT specific software has been released for testing in beta status (RTComm, Videocenter, etc...) for people to test/try. I wish also the new Firmwares would be made available as beta. I hope this method has proven beneficial tool to Nokia to improve the software quality, and they would continue and expand its usage.