I'd like that, but it's clear that a lot of customers don't seem to understand the concept of beta and instead do nothing but ***** and moan about the unfinished state of the software instead of being constructive and filing bugs.

What I think would be best is to have Mr. Gil gather up a few people who have been productive on Bugzilla and seeing if they wouldn't mind being private beta testers. Would also be good for the next generation of tablets as well.

It's a win-win situation. Those people who are active on Bugzilla are the types that would be most interested in continuing to file bugs and in playing with the beta software. A reward for their efforts, so to speak. In turn, Nokia gets some free beta testing with real-world users (and real-world use cases) and it keeps them from looking bad when the less educated/less understanding users complain about beta software publically.

Of course, public beta testers are good, but can never be a replacement for a solid QA team, but a nice supplement to it.