I have a dialog going with Nokia over unresolved Care issues for detached N900 microUSB ports. For those who either encountered unreasonable difficulty getting proper service, or had no success at all, please provide the following:

- mode of failure
- country of purchase
- months of use
- did you file off male connector prongs?
- Care center(s) involved
- details of Care experience (include if satisfaction survey was sent to you, etc)

Please limit responses to objective descriptions to make reporting easier.

Thank you! I will report back any progress.