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Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#1626
Originally Posted by harp View Post
USB port loose and not charging
New Zealand
Contacted the shop I got it from, and they said that Nokia say it's user error.
Nokia Care NZ
People were nice enough but said they wouldn't be able to get the part into the country, which is sort of weird because the part should be the same as all their other microusb connectors used in 5800s etc.
The devices cannot be easily repaired, and certainly not at Care offices. What they are supposed to do is replace your device.

Be persistent. Inform them that Nokia HAS agreed to replace these devices!

Anyway, I will add your experience to the list. Thanks.
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