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Posts: 377 | Thanked: 68 times | Joined on Dec 2009
#477
CONFIRMED! IF YOU GET THE FOLLOWING MESSAGE, YOU ARE ENTITLED TO CANCEL NOW!:

To let you know you're nearly at the end of your monthly data allowance of 500MB. If you need to use additional data there will be a charge of £5 incVAT per 500MB , however we won't start charging until 1 October 2010.
This has also been confirmed by Vodafone staff.

Hi JWB99

The text notification is to let you know that you are about close to using all of the data on your package.

Although the charges don't come into place until October, you would be able to write to us to request to cancel now.

All of the information around this is still available in the announcement and has just been updated.

Martin
eForum Team
JWB99

We've sought clarification, and the messages you may now receive do count as notification, so you can request to cancel from now following the instructions in the link above.

Thanks,

Martin
eForum Team

P.S. To avoid confusion over this topic I've edited out the messages above. We're not hiding anything, the information in its current form is more in your favour.
HOWEVER, IF YOU ARE STILL GETTING THESE MESSAGES, THEN YOU CANT CANCEL YET!:

you have exceeded your monthly 500mb allowance. You may find a priceplan with a higher data allowance more suitable. Please call customer services for more information.
Hi Imran, this is just letting you know you've exceeded your allowance, so at this stage we haven't informed you of any charging yet. For now, everything remains the same for you, until you receive a message like the one above, so you can't request to cancel yet.
I have not got those messages yet, but I also have not yet hit my limit for this month!

For now, I wish you luck, I have a bunch of pointless stuff to download lololol

/opens transmissions

SOURCE: http://forum.vodafone.co.uk/topic/71...es-are-coming/
 

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