A meta-question for you, lma. How should we handle the stream of questions that start with "Is it theoretically possible for community SSU to fix [insert description of bug]?" Of course, if the answer is "yes", then the next question is "Then would you (or somebody) please?" One idea would be to have a "Community SSU" area of bugzilla (not just a search keyword) where we can have this dialog in an orderly manner.