Thread: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
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dbrodie is offline dbrodie
2010-08-20 , 11:43
Posts: 163 | Thanked: 96 times | Joined on Feb 2010 @ Israel
#1636
Originally Posted by Texrat View Post
The devices cannot be easily repaired, and certainly not at Care offices. What they are supposed to do is replace your device.

Be persistent. Inform them that Nokia HAS agreed to replace these devices!

Anyway, I will add your experience to the list. Thanks.
Well, when I called up nokia's US office (though the person I talked to was most probably located in India ), they told me that I need to send my unit in for repair for a wekk till 10 days. When I asked if it will be replaced, and if so if I could get the unit right after sending mine in (since I will be in the US for a short time, and I don't want to miss it) they said that most probably it can be repaired and therefore they wont replace it.

In all fairness, my usb connector isn't disconnected it is just a bit loose ( I can't even tell except for the fact that it doesn't charge). Should I argue with them that I should get it replaced?