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Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#1655
Originally Posted by dbrodie View Post
Well, when I called up nokia's US office (though the person I talked to was most probably located in India ), they told me that I need to send my unit in for repair for a wekk till 10 days. When I asked if it will be replaced, and if so if I could get the unit right after sending mine in (since I will be in the US for a short time, and I don't want to miss it) they said that most probably it can be repaired and therefore they wont replace it.

In all fairness, my usb connector isn't disconnected it is just a bit loose ( I can't even tell except for the fact that it doesn't charge). Should I argue with them that I should get it replaced?
Repair by an official service center could be a matter of replacing the circuit board. That's as effective for this as getting a new device. But resoldering the connector isn't advised as a repair mode.
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