To expand on that: One thing I would like to mention (while a Nokia representative is watching) is the atrocious sales/support fiasco they have going on in the US (via NokiaUSA). There are a number of threads about how horrible support is, and how hard it is to even purchase a phone in the US because of their ineptness.

I love that Nokia is asking about multi-tasking, and how to improve it for the next device. But if I can't order the device because their US sales group is too inept to sell that device to a customer who wants to buy one, what good is the input I'm providing?