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Ykho's Avatar
Posts: 242 | Thanked: 86 times | Joined on Jul 2010 @ UK/Scotland
#597
Look at what I found in my inbox today

Hi XXXX,


Thank you for your recent email requesting the cancellation of your account due to our out of bundle charges for data.



We have assessed your request and confirm as the charges would increase your overall bill by 10% or more you are eligible to cancel your account without penalty and retain the equipment provided for use with this agreement.



Your request has been processed and your account will be cancelled on the 30th September 2010, you will be required to make payment for all line rental and usage charges up to and including this date via your normal payment method.



Kind regards,




Simranjeet Kuar

Vodafone Customer Services

We hope you have found our Email Customer Service helpful and convenient. To contact us please click 'here'.

Thank you for being a Vodafone customer and I hope you enjoy all that Vodafone has to offer.

Vodafone has logged your email address in case it needs to contact you about other matters relating to your account. It may also be used for marketing purposes - you will soon receive an email explaining this and how you can opt out.
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