That's just the very thing about the article--whether you agree or not, the main point is still that Nokia has a perception problem. I've never used Symbian, myself, but the impression I get from various exposure to people who have is a generally negative one that makes it sound/feel retro and outdated. I can't say that I think that--it's just the impression I'm getting from the general consensus, right or wrong. Nokia would do well to fix that perception.