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Posts: 1,179 | Thanked: 770 times | Joined on Nov 2009
#10
Originally Posted by afaq View Post
I might have missed it from your post but did you try to call Nokia USA?
Will they honour the warranty? If so, isnt it possible for you to send the device back to a friend/relative in the US and have the device fixed?

I bought a N900 from the US (I live in the UK) but returned it immediately as old memories of Sony US came back to me (Sony UK is a different company apparently).

A few possible solutions:

- try Nokia USA (if they dont fix USB ports, just say the device wont turn on- in order to fix it they will need to access the USB?) - ok that might not be the best idea but why not.

- get your device insured from a company in the UK (some bank accounts also insure phones) and then get the device repaired. Ok a little unethical but Nokia have majorly screwed you over and will not help.

Good luck.

Short story. I purchased a Z Series Sony Viao in 2007 ($2400) and moved back to the UK. The laptop was a disaster. DVD ROM was broken within a few months, touch pad had reverse polarity, speakers made weird sounds and the body was collapsing in itself. Sony UK refused to help. I could not purchase international warranty so in the end I fedex'ed the device to my gf in new york for over a £100 and then she sent it back to me for $200. I've learnt my lesson with international brands. Buy local and insure. Then when things go wrong you're in good hands.
Thanks. I have taken your advise and I have now booked for DHL to come and pick the N900 up tomorrow to send to the US. Will probably be like over a month before I get it back fixed (if they fix it at all).

I am also paying £10 for DHL £500 cover for loss of goods. Will secretly be praying that DHL loses my N900.
 

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