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mikec's Avatar
Posts: 1,366 | Thanked: 1,185 times | Joined on Jan 2006
#1
My brand new 770 is not working
I called the online sales number to get an Return authorisation
She said I need to speak to a support centre partner, but did not have a number.

I scanned the website, got some numbers, most of whom did not know what a 770 was.

In the end I spoke to carphone warehouse support centre who said that as I had purchased direct from Nokia I need to speak to them. She gave me the customer helpline number.

I called them, they said that they only delt with club nokia members.
She said that the nokia online sales SHOULD BE the place to go.

I called the sales line back. She told me that I should just send them an email requesting an RMA. I have done this, but no response or ack that they have my email.

I tried to register with club nokia but that does not recognise my serial number !!

I tried to send the support line an email. But the site has gone down or the page is not there!!!

Help!!!!