Thank GOD mine is not broken, but if Nokia is not fixing what clearly seems to me as a design fault how can nokia expect customers to buy any other nokia devices in the future????????

If i was you I would head over to the Nokia forum and make some noise,
see this thread: http://discussions.europe.nokia.com/...ame/m-p/761949
there might be others but i havent search.

i hate companies that treat customers like this for granted, after all this phone costs a lot of money!

let me give nokia a perspective, in some not so rich countries like for example india amonst other poorer countries, an IT person in india (which is considered holding a decent paid job) i would say earns around 100/150 dollars max, it would taken them several months of savings alone to be able to save enough for such luxury device, nokia should NOT take customers hardships for granted, when you can buy a decent android phone with digital compass and 500 hours(20 days) of battery life for less then 100 pounds when compared to the heavy price tag carried on the not so perfect n900, time is money and nokia not so perfect devices certainly are a waste of time from where i'm sitting!

thank you for post, i wish you good luck trying to get such an expensive luxury device fixed for free!