I have been contacted today by a guy called Andrew from CS, gave me options: 1) Cancel contract - Keep phone - get pac code 2) Take a new 12 month contract out, reduce my bill by £15 a month and give me 1.5gb data 3) Take a new contract (new phone) with reduced rates and 1.5gb data. I chose option 1... I have already received my PAC code, and i'm out! Good luck guys!