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afaq's Avatar
Posts: 1,038 | Thanked: 1,408 times | Joined on Feb 2010 @ London
#680
Originally Posted by Ashley View Post
Got this email today in response to an email i sent yesterday:
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Good Afternoon Mr Foxcroft

Thanks for your email.

We will be contacting all customers regarding the Out Of Bundle Charging who are able to cancel their accounts before the close of Business today.

Customers who are unable to cancel will be notified in writing.

I'd like to thank you for your patience.

Kind Regards

Emma Timson

Emma Timson
Directors Office
E-mail: vodafonedirectorsoffice@vodafone.com
Vodafone Limited
Registered Office: Vodafone House, The Connection, Newbury, Berkshire. RG14 2FN
I got the same email. I did not hear from them yesterday either. So i guess that means they will write to me to tell me I cannot cancel. To which I will either be able to do nothing (need to see their reasoning) or to cancel my direct debit - threaten to report them to Ofcom and see what the consequences are.

Tossers.
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