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Posts: 179 | Thanked: 49 times | Joined on Nov 2008
#681
Originally Posted by afaq View Post
I got the same email. I did not hear from them yesterday either. So i guess that means they will write to me to tell me I cannot cancel. To which I will either be able to do nothing (need to see their reasoning) or to cancel my direct debit - threaten to report them to Ofcom and see what the consequences are.

Tossers.
Thats what i am assuming is happening with me, except that i have not received ANY email replies from Vodafail.

I've emailed them again today telling them that because of lack of communication, i assume they agree to my termination without penalty, and will be requesting my PAC code and cancelling my direct debit.

I'll sit patiently (i'll give it another 24 hours till i send another email) and wait for their reply.