OK, this finally happened to me today I have been looking but I cannot find a link to where Nokia have admitted the problem. If anyone could reply with that I would be eternally gratefull. thank you Then I can print that off and take it to the Nokia repair people, just incase there aer any arguments. They were OK before when replacing the kickstand ( I am sure it arrived in the box with that broken). Is it true that all the date will need to be wiped, including the emmc? If that is the case then I will need to somehow bluetooth all of the data to my wife's laptop. That could take HOURS, and drain the battery, and I only have a very painful method of chargin the thing now.