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Attention all N900 Vodafone users in the UK!
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ferrari312
2010-10-05 , 15:20
Posts: 15 | Thanked: 2 times | Joined on Jan 2010
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704
well they seem to have changed their minds , their first response from vodafonedirectorsoffice@gb... said i could not cancel.
I replied saying i was not happy - and offered an analogy that if a Vodafone supplier changed their T&Cs which ended up costing Vodafone more money they would not accept the change and that it was convenient for them to use my previous months bill ( in previous i had exceed 500Mb. )
I'm not sure my analogy won the argument, but i received a 2nd email today from customer.care with a PAC saying i can cancel and keep the equipment. different departments saying different things ?
... GiffGaff Sim on the way, I'm taking this last email as enough to cancel.
Now do i cancel my DD after i transfer the PAC code , then phone VF for a final bill, i guess the worry is that I transfer PAC, which in turn cancels my contract - and then i get a bill for 14*£30
Last edited by ferrari312; 2010-10-05 at
15:24
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