Yes it´s true that N95 was good, but it doesn´t change fact that Nokia does business as it does. I would never ever buy jigsaw for job for hand saw. Well It manages to probably do something but end result/speed might not be good. I´m not saying that Nokia should not provide device that manages to do everything but I´m just saying that maybe also customer has somekind of responsibility on what he is going to buy.
Saying that all competitors are doing this and that and for this kind of price I would expect this and that is just well IMO stupid.
Do not expect. Read, learn, test and if not what you expected then change. That is only way to make things happen. BUY competitors product if not happy. Best feedback in the world. Nokias headache is to make customer satisfaction researches and try to learn what customer want.