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Repair status with Palco has been 'Waiting on Replacement device' since 9/22
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inkjected
2010-10-14 , 07:53
Posts: 31 | Thanked: 9 times | Joined on Feb 2010 @ Missouri
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I've been waiting for mine since Sept. 24. Today I called in to find out what is going on, as it has been almost 3 weeks. They said they are still waiting on a replacement unit. I asked a few more questions that they couldn't answer and that was it.
About 2 hours later my phone rings. I pick it up and it's a guy from Nokia Care Center calling me to tell me that they will not have replacement units until the second week of November. My reaction was "are you f'in kidding me?"
The response was, " we are sorry for the inconvenience and would like to offer you a free N95 as a temporary until you get your N900 back." I asked if I would still get to keep the N95 and they said yes. Then I asked which model of the N95 is it. Turns out it's the first model, the one that sucked. I asked if they could offer me something better and they of course said no. They didn't even want to upgrade me to the 8GB N95 version.
So, if what they say is true, then we got another month to wait until we get our phones back. Till then they are offering free N95 to make you feel better. So if you want one, call and complain. That's what I did. It would be nice to receive a brand new N900 after all the time we had to wait.
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