Hi, forum folks,

I'm posting this to see if anyone else has heard that the N900 has been discontinued, and thus they cannot have their defective N900 replaced (only refunded), from Nokia.

Here's what happened to me: I was shipped a defective N900, on which the wifi and bluetooth were nonfunctional. I returned the N900 to Nokia on Sep 6, using an RMA code for a return-for-replacement (marked in no fewer than 12 spots on the shipping and inside containers), and their shipping label. It got there on Sep 9th. I called frequently and was told there was no way to know when I would be shipped a replacement, but that it would be within 30 days. However, Oct 9th passed and no N900.

Finally, I was told, Nokia service could "escalate" my inquiry about this. I called several times over the next week (in each case holding for 15-25 minutes before I talked to a Nokia agent), and was put off twice--"wait three days, and call us back..." "wait another three days now, and call us back again..." In the course of these conversations I learned that a filing error on Nokia's end, with regard to my RMA number, had prevented the N900 from being properly processed for a return. I'll wait for an N900, though I'd like a phone to use in the meantime, I said.

Today I've heard back from Nokia that the N900 has been discontinued and so nothing but a refund can be processed. I'm frankly very annoyed about this situation, particularly since I've seen reports elsewhere on these forums that some N900s _are_ being made and have been promised to others who returned their N900s later than I did.

In any case, has anyone else heard that the N900 is not being made, and thus their return for replacement has been denied?

Best,
Jon