They received mine for repair on the 13th of September. Could not be repaired but was under warranty so the status repair site said "awaiting replacement device.

So a few weeks later with still no updates, I decide to contact them. They reply Sept. 30th saying they will look into it. Finally after going back and forth with them through email they tell me to call them in a email dating Oct. 12th. This is difficult since the N900 was my only phone, I don't have a land line. I speak to them the 13th and am told something similar. No N900s until the 2nd week of November. Great you could have told me that a month ago. They offer to send me a temporary replacement (N95) I say sure. They tell me 2-5 days it should be there. A week later (today) I call to find out where it is. "Oh it will ship this week."

AWESOME! Nokia you dropped the ball big time. The N900 was great while it lasted (stopped charging). But this is a serious joke right now. Terrible customer support. I wouldn't be surprised when November rolls around and they tell me "sorry N900 no longer in production enjoy your N95". I don't plan to ever purchase anything from this company again. I honestly wish I was offered a refund like you so I could get my money back and actually have in my possession a phone that I want. Instead of going 2 months without anything.

Maemo was great, its just too bad Nokia could care less about their customers or have the decency to tell them what the hell is going on.