Update for me: I called in for status since the phone never showed last week and I too was offered a free C6 for the trouble. The better news is that they said the N900 refill had been prioritized and are in stock so he said I should receiving both phones next week.

of course, they told me "next week" several weeks ago, but this time I pressed about this and he said he was confident that this time they are accurate and gave me his direct line if that turns out to be not the case.

hopefully it's true and we'll start seeing replacements shortly.