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Posts: 31 | Thanked: 9 times | Joined on Feb 2010 @ Missouri
#1812
So as many of you know, Nokia said it would not have replacement devices till the second week of November, and because of that offered a free N95 or C6 to those who sent their N900 for repair.

Since I got promised my C6 last week with a 3-5 day delivery, I called them today to find out where it is. To my surprise, and I was totally and completely shocked to find this out, Nokia has sent both the C6 and my N900 back (with a new serial so I am hoping it's a new one, not a refurb) and they should both be here on Monday.

Maybe Nokia customer care is improving since they shaved off a whole 3 weeks from the original announcement of no replacement devices till the second week of November. Hoping this new better customer care trend continues.
 

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