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Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
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etuoyo
2010-10-23 , 09:32
Posts: 1,179 | Thanked: 770 times | Joined on Nov 2009
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Received this email from Nokia. Called them earlier in the week to say they had my N900 since 9 September and that second week of November was totally unacceptable and if I did not receive a replacement this week then I wanted a refund. Guess they were not too keen on refunding my $625. Anyone else that has been waiting ages for a replacement from Nokia US like i have try giving them a call and make a fuss.
My N900 is of course in the US and I live in the UK so still need to work out how to get it to me in the UK without paying some ridiculous customs duty charges.
"
Your device, serial number XXXX, has been updated with the following status:
A replacement Nokia N900 device, serial number XXXX, has been shipped for your original Nokia N900 device, serial number , under Nokia's replacement program. Your device was shipped via shipping vendor on Fri Sep 24 00:00:00 GMT 2010.
Thank you very much for being a valued Nokia Customer!
Sincerely, Nokia Customer Care
"
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