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benny1967's Avatar
Posts: 3,790 | Thanked: 5,718 times | Joined on Mar 2006 @ Vienna, Austria
#139
Originally Posted by Larswad View Post
Oh, so you mean we are not supposed to have any negative thoughts on the device software developed by Nokia whatsover, HERE at talk.maemo.org?
Quite on the contrary. Enthusiasts at t.m.o. are expected to be the most demanding consumers and should be even more critical about various aspects of the whole Maemo platform than others. But in a constructive way. There's really absolutely no use in 739 people complaining about "no flash 10" when

a) Nokia already stated months ago that it will not come
b) the complaints don't help anyone
c) the complaints have been made over and over again.

This community can collect information and make it available. Some of the collected information may be helpful in finding solutions. Complaints aren't.

Same with things like 3G video calls and voice dialling and turn by turn navigation... I myself am unhappy with some of these things missing, but I wouldn't see the point of telling this to a community over and over again. Everybody knows it, don't they? (In fact, I did complain about each of these issues. But I don't see a point in doing it over and over again, especially now that most of the important things are solved.)

I come here because I find solutions to these problems, like fMMS and espeak caller and Crochik MyContacts and the custom ringtones etc etc etc... Which of course means you need to talk about the problems before, then solve them. But only whining and never contributing anything that other members of this community (like me) could find helpful? Please make people go to a Nokia site for that. After all, it's Nokia they are complaining about.



Originally Posted by Larswad View Post
BTW, I don't buy the argument that we should expect a little bugginess and half-assed features because the N900 is in a different segment and considered as an "open experiment". It's not, it's a product like any other and should be supported like one.
My personal experience is that the bug system they set up for Maemo works far better than whatever you may have for other consumer products. You have to "expect a little bugginess and half-assed features" not because of the open nature and the market segment of the N900, but because it's an electronic product. God, even my old Sony DVD player has bugs. Real software bugs. The difference is that there's no bug tracker where I could report them, get feedback from other users, have a bug team triage bugs and maybe (!) even a Sony developer come by and ask further questions to finally find a solution.

What you're complaining about is that not all bugs are FIXED. I think that's normal and cannot be any other way. Some bugs just aren't important enough (commercially speaking), others would require a re-write of 50% of the underlying code, maybe there's even some they don't find the reason for. There'll never be bug free software. But the N900 is the only device I use where I can describe bugs, get feedback and will eventually be told if they're gonna work on the problem or not. With all other products I own, I need to write to a "customer service" and get a boilerplate text as a reply... from someone who doesn't even know the product.
 

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