Erm. No I would not talk to customer service if that were the case. I would talk to the repair guy about that. Customer service has nothing to do with device repair. I consider customer service to be a helpdesk to do with stuff like: I don't know how to use this function that is mentioned here. The repair guy would on the other hand have a clue about the issue at hand.

As for the 14 day cooloff period I see a lot of people complaining about how there aren't some features here or there etc... that are plainly SW based. So if it doesn't do it why keep it beyond those 14 days. When I got my device I was using it insanely and did a ton of crap with it. If I wasn't satisfied with what it did there and then I would have returned it as not fit for purpose.

Now if you buy a device and say ohh I'll try this later. That's your fault. Also I did market research like I always do with anything I buy. Even the 20 eur mp3 player I bought I checked about its specs, reviews etc.

To those that complain about the N900... what did you expect you were buying when you bought the N900? A smartphone? A computer? A phone? Or something else?

I personally expected a computer. Nothing else. If it was a smartphone I would have returned it or not even bought it. I have one of those... N95 or whatever it is... I don't want a smartphone I want a computer with the phone being a tiny tiny tiny part of it and such a part that doesn't actually influence the design of it(though with the n900 this shows as a smaller device).

Anyway enough ranting I'm heading to sleep.