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HELP! N900 Broken screen but need to retrieve memory.
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FowG
2010-11-02 , 01:22
Posts: 12 | Thanked: 3 times | Joined on Nov 2010
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Hi,
My screen has gone black and no longer works. It sounds like the touch screen may still work (as there is a clicking noise when I press the screen). I can even call the phone and it will start ringing, however, for some reason, I am unable to answer the call by touching the screen where the "answer" button would usually be.
I have tried to retrieve all my data from the phone, however, when I connect the phone to my computer, it says I've connected my phone in a "non-compatible mode".
On my computer, it shows "removable drive f & g", however, there is nothing for me to access the phone's memory.
I've tried clicking on the on phone where I guessed the "PC suite mode" button would be, but it doesn't seem to work.
I am sure the phone is still working somewhat because:
1. When it starts up, I can hear the nokia tune
2. The keyboard still lights up
3. The LED light works as it should (flashing every now and again)
4. The side switch still turns the keyboard back-light on and off
5. I can still take pictures with the camera (as I see the flash goes off when I take a picture)
6. Touching the screen makes the normal 'clicking' noise.
Basically, I have 2 problems: I cannot see the screen, even whilst using TV-out mode and I need to access the phone's memory.
Clearly, the phone is not dead, so I am hoping that there's a way to retrieve all my pictures and files.
Nokia are happy to repair it under warranty, however, their policy is that they automatically wipe any data first, so I would lose everything stored on there.
Any help would be greatly appreciated.
Thanks.
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