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James_Littler's Avatar
Posts: 820 | Thanked: 436 times | Joined on May 2010 @ Portsmouth, UK.
#44
Originally Posted by andygee View Post
By Law? What law is that which covers in the entire world?
Is it crimnal law or Cvil law? Just intrested as A nokia Phone we put in repair took ages to be returned and got lost in the system for a while and would be happy to have knowledge of this law so can quote to Nokia next time
UK consumer law, and of course it's a civil matter (unless the goods were stolen or something).

Anyway, the sales of goods act 1979, and the 1994 amendments state that 'repairs must be carried out within a "reasonable" time'.

It doesn't actually state an exact time scale to my knowledge.