Thread: Seriously unhappy with N900 and Nokia.
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buchanmilne is offline buchanmilne
2010-11-10 , 14:12
Posts: 196 | Thanked: 224 times | Joined on Sep 2010 @ Africa
#22
Originally Posted by Ryuokii View Post
Hi I'd like to share a couple of things here.

I live in Brazil and have, in February and after much consideration and comparison with others, acquired in the US a N900.

[...]

2- They did not acknowledge WARRANTY on the phone either (I will get back to this later on).
Many companies don't provide international warranty, and for those that don't, you take the risk by buying a device in a country you do not have easy access to.

When I buy devices in a country I don't live in or visit often, I consider the risk. E.g., in the case of my Canon DSLR (exact same model is available in my home country, but AFAIK Canon only respects warranty on DSLRs *actually* sold in your home country), I bought a 3rd-party international warranty.

Some companies are better about this, some have limited international warranty (e.g. Acer I think), but this is definitely not only Nokia, and not only smartphones.

You may want to see if a 3rd-party is able to fix your device for a small fee, or at least identify the exact problem, if you aren't able to, or don't have the equipment, to do it yourself. I did this once with a different Nokia phone (that wasn't supported by Nokia as in the country the network operator provides Nokia support, and the handset was replaced by insurance after the original device was stolen).