Top tip:
We all know what it's like to need an answer to a tech problem in a hurry.

However: asking for help, then asking again and again every 10 minutes will not make people help you faster. If anything, it will make people less likely to help you. It should be obvious why this is the case.

The more able a person is to help you, the stronger this effect will be. Search TMO and the wiki, and then if you still need help, take your time to ask a decent question and be patient. If your question is halfway valid and comprehensible, people will do their best to help you.

This should be your next step. The info provided by this command should help James_Littler (or maybe someone else) understand why your phone is acting in the way you describe.

To reboot your phone: switch it off, then switch it on again. That's all that means.

To run a command in the terminal: go to the application menu, find the 'X Terminal' app, launch it, and then type in exactly what James_Littler asked. It is a diagnostic test and he needs to see what it outputs in order to help you.

Finally: try a google search for things you don't understand before just blindly asking. If you aren't willing to do even basic research, why should someone else do all the work for you for free? TMO likes to help, but like any strong internet community, it helps those who help themselves.