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Posts: 1,048 | Thanked: 979 times | Joined on Mar 2008 @ SF Bay Area
#26
Originally Posted by kent_autistic View Post
Thanks! I saw the applet and installed it. it appeared in the status menu, so I click on manage connections then new, click on configuration file then search for my file ( i got our office config file). but whenever i click on import, nothing happens. any advise why? thanks again!
"Import" means that the settings are imported from the configuration file.
Once the settings are imported, click on the openvpn applet again.
You should see "Select OpenVPN Connection" with (at least) two buttons: "Connect to ..." and "Manage connections"
Click the "Connect to" button - this is how you connect to the VPN that you imported.

If you are not able to access your VPN network after asking it to connect to the VPN, then it's time to troubleshoot:
Click on the OpenVPN applet again and this time, instead of "Connect to" there should be "Status" and "Disconnect".
Click status - this should give a summary of the VPN status.
To get a detailed status, click "Details".
After that, to get the full details, click the "View log" button.
These logs may be useful to you if you've mucked around with OpenVPN before, but it may be better if you just showed them to your system administrator at this point.
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