Well, pressing the 'home' button when I power on isn't doing it for me! I have downloaded the update wizard and installed it (Win XP SP2). I have followed the instructions to the letter. I have tried the N800 in every one of the 4 USB ports on my laptop. I have powered the computer off and on. I have uninstalled the wizard and reinstalled it. I have powered the N800 on and off so many times, I'm worried I'll break the switch! All to no avail.....

When I run the wizard, it says 'checking and downloading updates on the second screen. It appears to do nothing (and, yes, internet connection is rock solid via Cat5). It then suddenly changes to "up to date" (which it isn't - the version on N800 is 4.2007.26-8) and the 'next' button becomes active. (I have also downloaded the latest binary image, but never get any opportunity to use it) I click 'next', and get 'device not found - searching'. That lasts for a couple of minutes then changes to 'Device not found. If you cannot see the USB logo within 5s after switching on, release home button and switch off and try again'. Well, I DO see the USB logo - every friggin' time!

I have tried holding home button; releasing it quickly.....you name it, I've done it! The stupid thing is that I CAN see the N800 as a device in Windows - and can write and read to it as an external 'disk'. The control panel-system-hardware settings show no problems at all. I see two N800 "disks" which are apparently OK. I don't currently have access to a Linux PC, so that's not an option. I've also tried moving SD card from external to internal. NOTHING works - the wizard just absolutely refuses to see the device. ANY help will be very gratefully received!