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Posts: 293 | Thanked: 76 times | Joined on Jan 2008 @ Fremantle, W. Australia
#1908
Originally Posted by eti1 View Post
so I'm now wondering how to make them figure out that they actually have to replace it,
You should ask in a local (French?) forum. Or google your local consumer protection. Here I would start with the gov't consumer affairs office. If that fails ... do you have some kind of low-cost smalls-claims court?