Yeah, here's the response:
I love the "Though you might be correct" prologue. That's a beautiful way to frame a conversation where you're exerting some power over a community tired of waiting months upon months for even minor fixes. I mean, as a customer, what kind of expectations should I have of Nokia about a platform that isn't entirely open-source where I depend on them to provide fixes in firmware images? Apple and Google, by comparison, tend to reach out to developers to point out that they're available to assist with these major value-add applications and help them make sure their apps work better right away.

Has Nokia been replaced by an incredibly far slower bureaucratic version of itself? I mean, it used to be bad enough before, but the phrase "it's up to management" shouldn't belong in an open-source bugfix report about something that isn't working but is intended to work.