You can talk trash about Apple all day long about multitasking this and copy / paste that, but their attitude of "customer is #1" is evident in their support policy and what does Nokia do? They should be the ones to really reach out to high-end smartphone users and really try to make them happy, but apparently lots of you are happy with the Nokia attitude of "hey, let's screw them after 1 year, I mean, it's their fault they bought this, we did them a favor letting them give money to us." What people don't get anymore is that consumers today flip phones in just a few short months and in the same vein they are even more demanding than ever.