The N900 was a kind of last chance saloon for me. I've always been a bit of a Nokia fanboy. I quickly realised after signing up for the N97 that I should have waited a couple of months for the N900, and it was an itch I had to scratch. And I was right. Out of the box, the N900 has EXCEEDED my expectations and is head shoulders above the other thing I bought. As for the lack of support, that doesn't bother me. There is a good....and quite unique community here which you don't get with many other phones. So my problem isn't Nokia so much. It's Symbian. Urgh, just saying it's name makes my skin crawl lol.