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Posts: 5,795 | Thanked: 3,151 times | Joined on Feb 2007 @ Agoura Hills Calif
#11
Originally Posted by kingxxx70 View Post
I called up Nokia support 3 times for support in the last 6 months.

My last call was last night. This can convinced me to say good bye to nokia after 18 years.

This N900 was the last hope for Nokia and I was hanging on by a thread... that thread was axed by there extremely poor customer support. So rude, the terrible professionalism, attitude, poor service and lack of technical knowledge.

I have even called back to complain about the customer and wished to speak to the supervisor .. they took my details and promised that someone will call me back ... 5 months now .. still waiting.

I have had my N900 for 6 months on a 24 months contract. I will break it in weekend (regardless of the cost) and move to an Android phone. Thats right Android .. not the shitphone (iphone)

Good Bye nokia
Waiting 5 months for a response is a great recipe if you want a really big grudge to boast about, but I would say that a month or so is long enough before you need to try further action such as more calls or another (registered) letter.
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