Thread: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
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Rob1n is offline Rob1n
2011-02-24 , 16:46
Posts: 3,617 | Thanked: 2,412 times | Joined on Nov 2009 @ Cambridge, UK
#2009
Originally Posted by Dead1nside View Post
Just a question about warranty. When you take it to a Nokia Care Point do you need the receipt, or do they just look up the IMEI?

Is it a two-year warranty?

Thanks. Don't want this to happen to me and get caught short.
The warranty length depends on where you are. Within the EU it's a 2 year warranty, but a lot of other places will be just 1 year.

I don't think they ask for any receipt (I've not had to take mine in yet). Normally your warranty is through the place you bought it, but if Nokia is accepting warranty claims directly then it shouldn't matter where you bought it (or whether you have any proof of purchase). I'm not sure whether the IMEI would allow them to pinpoint the date of sale though, so they want a receipt to determine that.
 

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